After Justin Bieber cancelled the meet and greets during his Purpose World Tour because they make him feel mentally and emotionally exhausted afterwards, fans who had paid $2,000 (£1,409) for the VIP package didn't get a refund and instead they met with a cardboard cutout of Bieber backstage.
Justin Bieber was replaced by a cardboard cutout after pulling out of a fan meet and greet on his US tour.
Fans who paid thousands for VIP tickets which include the chance to meet the star backstage after his concert, were left disappointed after Bieber announced last week that he was cancelling all paid-for public appearances.
Despite the cancellation, fans were unable to get a refund for the $2,000 (£1,409) VIP package to Bieber's Las Vegas show without also forfeiting their gig ticket, the Mirror reports.
Featured image: Justin Bieber fan Patrik Bachraty from Slovakia. Photography by REX via Metro (UK).